Terms & Conditions

1. General
In these conditions of sale:

“the seller” means Carbitool a division of Sutton Tools Pty. Ltd. (A.B.N. 12 004 175 731)
“the buyer” means the person or company placing an order with the seller for the purchase of goods/services.
“the goods/services” means the goods/services supplied by the seller under its contract with the buyer.

2. Payment

2.1 All payments must be made in full prior to delivery.
2.2 Payments must be made via NAB Transact secure payment gateway facility accessible via the website and will be subject to any terms and conditions of this provider.
2.3 You will receive an email from Carbitool Online within 24 hours of confirming your Order and making payment. If you have any questions regarding your Order you may contact us via our website.
2.4 If for any reason your Order is not accepted by Carbitool Online, Carbitool Online will notify you by telephone or email and arrange for a full refund of any payment made by you.

3. General Conditions of Sale

3.1 All prices are shown in Australian Dollars and include GST where applicable.
3.2 Prices are subject to change.
3.3 Images of products shown without any advertised price beside that image are not offered for sale.
3.4 We reserve the right to correct any errors published on the website.
3.5 Each product purchased is sold subject to its Product Description. We will take reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto our system. Although we aim to keep the website as up to date as possible, the information, including Product Descriptions, appearing on this Website at a particular time may not always reflect the position at the exact moment you place an order.
3.6 We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website without notice.
3.7 Photographs of goods are for illustrative purposes only and while we do our best to ensure they match the product description, they may vary from the goods described.
3.8 We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this Website whether or not that product has been sold, removing or editing any materials or content on the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
3.9 Any representations made about stock availabilities are accurate to the last known stock level and are subject to change. If Carbitool Online cannot supply a particular product, Carbitool Online will notify you by telephone or email as soon as possible.

4. Delivery

4.1 We aim to deliver products to you at the place of delivery requested by you within the time indicated by us at the time of your Order, but we cannot guarantee any firm delivery dates.
4.2 We will try to let you know if we expect to be unable to meet our estimated delivery date, but, to the extent permitted by law, we will not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

5. Claims and Defects
5.1 Claims must be reported without delay upon discovery of any defects and in any event not later than 7 working days following delivery.
5.2 Where complaints in respect to defects or warranted goods are justified our liability is limited solely to the obligation to take back the goods and to replace them free of charge.